Open Mon-Fri : 08:30am to 04:30pm

SERVICOM Unit

SERVICOM, an acronym for Service Compact with All Nigerians is an initiative of the Federal Government of Nigeria developed out of the consensus emerging from a Special Presidential Retreat on Service Delivery. SERVICOM was established in March, 2004 with a focus on improving the quality of life of citizens for better development. The establishment of SERVICOM Office in different Institutions, Ministries and Agencies is a commitment to provide the public service in Nigeria with respect, courtesy, honesty and professionalism.

Structure

  • Service Improvement.
  • Charter Desk
  • Customer Relation/Complaint

Principles of SERVICOM

Feedback and Redress Mechanism

We encourage all our customers and stakeholders to forward feedback in form of complaints, suggestions or compliments to enable us sustain provision of quality services. Complaints and suggestions will be treated within ten (10) working days from the date of receipt, and we shall keep you informed of the progress made.

Objectives

Contact

Ajayi Babajide (Head Servicom Unit)
Block A, 2nd Floor, East Wing,
National Information Technology Development Agency (NITDA),
Plot 28, Port Harcourt Crescent, Off Gimbiya Street, Area 11,
Garki, Abuja.
Phone: 09051412240, 08168401851, 07052420189, 09-2900099
Email: servicom@nitda.gov.ng

Functions