Capacity Building for Youths in Business Process Outsourcing

BPO 2017-05-11T08:26:33+00:00


This initiative focused on developing the needed skill sets required in Business Process Outsourcing (BPO) under the guidelines and requirements of Outsourcing Standards and Certification Institute (OSCI).


To encourage and create awareness for youths on BPO of Nigerian Local Contents in area of Software and Hardware products and services.


The last edition trained 120 youths on Certified Customer Interactions Professional (CCIP), Certified Back Office Service Professional (CBSP) and Certified Financial Service Professional (CFSP). NITDA also equipped the trainees with basic tools that facilitate self-employment.